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Shipping & Returns

Shipping and Handling Cost

We like to keep things simple, so:

  • For all orders under $100 the shipping and handling cost is just $9.95
  • For all orders over $100 the shipping and handling cost is FREE
  • FREE ‘Norwood Pickup’ / Click & Collect for online orders
  • Norwood Pickup / Click & Collect is only available for online orders and can only be collected from Adelaide Supplements Norwood

You cannot collect any online orders from any of our other retail stores.

Here at Adelaide Supplements we love to make sure you are completely satisfied with your products and experience. As a result we have one of the best return policies in the entire supplement industry

Returns & 30 Day Product Guarantee

If you change your mind or simply aren't happy for any reason, you can simply return your unopened product to any store or our online store for a full refund within 30 days of purchase. Don't forget to bring in your receipt or rewards card.

If you change your mind or simply aren't happy for any reason, you can simply return your unopened product for a full refund within 30 days of purchase. If that was purchased in store, you just need to head back to any of our stores and don't forget to bring in your receipt or rewards card. If you shopped in-store just return the item(s) to any of our stores, don't forget to bring in your receipt or rewards card. If you ordered online, please contact our Amazing Customer Service team on (08) 8332 1013 or email us and provide your name, the order number, and the reason for returning the product, and we will provide our return address details to send it back.


If you don't like the taste or performance of your new product for any reason, then simply return your opened product with 5 scoops or less used to any store or our online warehouse and we will happily exchange or apply a store credit within 30 days of purchase. Don't forget to bring in your receipt or rewards card.
To begin processing any type of return, please contact our Amazing Customer Service team (08) 8332 1013 or email us and provide your name, the order number, and the reason for returning the product.

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